Jan 2, 2008
DVD Player encountered a system error, -69889
Today I was watching “The Wire” season 3 while getting some work done. By mistake I ended up hitting the “title” button and was greeted with the following error message.
”DVD Player encountered a system error, -69889″
After doing some google’ing and some Apple – Support – Discussions searches this thread was all I could find regarding that error.Personally I don’t think it’s an issue with my DVD drive. VLC was able to play my DVD fine. Moreover I tried rebooting and deleting the file com.apple.DVDPlayer.plist in ~/Library/Preferences. My disk was also clean.Anybody else have any ideas? I’ll post a screen shot when I get a chance of the error and if I find a solution I’ll post it also.
UPDATE: Today I came home and installed some software and ended up doing another reboot thus clearing up this issue. Hopefully this issue was just a one shot deal but I would consider this a resolved issue.
I hope you are able to find a solution and can finish The Wire :’(
You should watch Charmed :-[
My guess is that you didn’t run a permission repair after a system update that carried over into dvd player cache corruption.
I am sorry your mac sucks vanlandw.
on a better note, you have a modded Xbox. I really need to have fulljeff help me do mine. It’s just sat here since i got a 360.
I found that starting the disk at the beginning (rather than where last played) fixed this problem for me which I am sure is a fluke- The Wire Season 1 disc 1… good luck.
hey i just brought the new apple mac pro and it comes up with the same error what do i do
It is definitely not a DVD Drive problem. I have the error on my mac G4 from internal drive AND plugged in an external and same error occurred.
the damndest thing is that I played this DVD on my Mac last night, crashed and missed the ending and when I try to play it today it was fine until I tried to restart it and skip the previews.
Same thing just happened with me. Had watched first 3 DVDs of The National Parks: America’s Best Idea. The remaining three won’t play. I get the same error message “DVD player encountered system error ” or “Not Permitted”. Yet, when I stick the first DVD in, it plays just fine. What the hell is going on? And how can it be fixed?
I have found that my macintosh, which i bought because of so many problems on my pc, is having the same amount of problems, maybe a little less, than my pc, but you cannot find fixes for macintosh, so therefore… pc wins the cake… if i can find the fixes for my pc and not my macintosh, then the pc is better… and therefore I suggest everyone who reads this to do the same… I have posted multiple help posts on multiple sites for multiple problems not one is a straight forward problem solver. With my pc at least i get help and the help I get works… Good Luck to everyone and I understand this is off-topic, but might raise some eyebrows back at apple and get some motivation instilled in their product support teams.
YEAH!!! I just had the same problem trying to watch Ken Burns National Parks!!! I’m not kidding, the first 3 discs work fine and 4-6 WILL NOT play. Should I just try to download VLC player to run the rest of the DVDs?
I had the same problem with the National Parks DVDs. The only thing I found that worked was using Front Row and starting from the DVD menu. The problem seems to be somewhere between the FBI warning and the rest of the disk. Starting from the menu bypasses this.
At least for me, deleting the settings file did not work. Whenever the DVD player opened, it created a new one.
Whoah! I am trying to watch the Ken Burns National Parks DVDs too! 1 -3 worked just fine. I’m having trouble with disc 4. (Haven’t tried 5 & 6, but I’m sure it’s problematic as stated here.) This is on my MacBook Pro. DVD Menu from the Front Row application worked as Jerod said.
Funny thing is that if I take this disk and put it in my Mac Pro, it runs just fine through the DVD application. Both running 10.6.2.
Whoah! We had the same problem with the Ken Burns DVDs and were kind of freaked out that everybody else did too. Front Row seems to work for us too.
Thanks for the help.
MacBook Pro OS X 10.6.3 had error 69889 on Hawaii Video Postcard, and googled. Lucky to find this page. Used Genius 2 to repair permissions. Front Row played DVD. Just pressed return. At first in Japanese. Luckily in English subsequently. Still stopped at 1:16 of 1:23 minutes of disc Oahu.
Thanks, and I’l keep reporting what I do.